I really enjoyed my visit to Manchester to meet John and Paul Hadfield. As I left to fly home, I received a personalised pleasant bon voyage twitter message. Now that's a great way of dealing with your customers using social medial tools.
If you are a traveller listen and find out about Manchester's plans for you as a customer and if you are an enthusiast, hear the passion they have for their spectators park and on airport aviation museum.
You can find Manchester Airport on Twitter and at www.manchesterairport.co.uk/